Privacy Policy

We manage personal information provided to us by abiding with the National Privacy Principles and are committed to ensuring that the collection, retention, use and disclosure of such personal information complies with all applicable legal requirements and that there is no act or practice that would be deemed to be an interference with your privacy. Please note the following:

How to contact us:
Email – robina@access.gs Postal – PO BOX 4115, Robina QLD 4230 Australia

Do we collect any personal information?
The only personal information collected is that which you disclose to Gilbert & Sutherland in communications with us. This information will not be used for any other purpose other than to continue communication between both parties.

What can you do if you have a complaint?
If you are not happy in respect to how we have dealt with your personal information, you should firstly contact our office via email or express post your concerns. Then if you are still not satisfied you should contact the Office of the Federal Privacy Commissioner Australia – Privacy Hotline on 1300 363 992 or visit their website at http://www.privacy.gov.au

Security

Gilbert & Sutherland takes your security very seriously. This web site utilises an SSL Certificate which encrypts your credit card and personal information during the ecommerce process. This technology is used on thousands of ecommerce sites every day.

In processing your payments we us eWay who serve as a payment gateway by which your orders are processed

If you believe that your security has been breached on this website, please don’t hesitate to contact us via post or email at: gsrobina@access.gs